Contact
Where to reach us
There is one address for everything to do with the app, and a separate route for coaching. Below is which belongs where.
Questions about the app
Something not working, something missing, or are you stuck? Email a short description with your device model, and we can usually place it straight away.
Email usPrivacy and your data
Access, correction, export or objection: the same address. Deleting your account works without us, in the app or via the web page.
Go to account deletionCoaching and guidance
Looking for a coach, or want to know what guidance involves? That runs through the practice, not through the app.
Go to Fit&Focus CoachingUsing the portal as a coach
Do you work as a coach and want to use the portal for your own clients? The coaches page shows what is in it and how to request access.
Go to the coaches pageWe answer within two working days. A GDPR request carries a statutory limit of one month, but in practice it is faster.